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Terms & Conditions

Terms & Conditions for Coaching Services

These Terms & Conditions apply to all services provided by [Your Name / Business Name], including 1:1 Coaching, Online Coaching, and The Parent Comeback Community.

1. General Terms (Applicable to All Services)

  • By purchasing any service or package, you agree to these terms.

  • You confirm that you are medically fit and able to participate in physical activity and nutritional coaching. You agree to consult a medical professional if you have any existing conditions that could affect your participation.

  • Entering into any fitness, lifestyle, or nutrition plan is done so at your own risk. It is your responsibility to consult with your GP or healthcare provider before starting any new exercise or nutrition program, especially if you have any pre-existing conditions.

  • You must inform the coach of any changes to your health status, including new injuries, diagnoses, medications, or other medical circumstances that could impact your participation.

  • You accept full responsibility for your own health and safety. The coach is not liable for any injuries, illnesses, accidents, or damages that may arise from participation.

  • You accept full responsibility for your belongings. The coach is not liable for any lost, stolen, or damaged property.

  • Results vary between individuals and are not guaranteed. Your results depend on your personal commitment, adherence to the plan, and consistency.

  • Before/after photos, wins, and transformation stories may be used as marketing content.

  • All client data will be handled with care and sensitivity. While your personal data and private communications are protected, progress screenshots and community interaction may be used in marketing where appropriate.

  • The coach reserves the right to terminate any coaching relationship at their discretion if the client repeatedly fails to follow guidance, behaves inappropriately, or compromises the environment for others. No refunds will be given in such cases.

  • These terms may be updated periodically. Clients will be notified of any significant changes that affect their current services.

2. 1:1 Coaching Terms (Private Gym Hybrid Model)

  • All 1:1 coaching packages must be paid for upfront in full.

  • Packages include a fixed number of sessions and any additional services as stated at the time of purchase.

  • Packages expire at the end of their stated term. Any unused sessions or services will be lost and are non-refundable.

  • Each session lasts up to one hour.

  • Cancellations require at least 24 hours’ notice. Sessions cancelled within 24 hours may be forfeited.

  • If you cancel but are unable to reschedule within your package term, the session is lost.

  • No-shows result in automatic loss of session. If you are more than 15 minutes late, the session will be considered forfeited. If you arrive late within that window, your session will be shorter.

  • All clients must complete an informed consent form before beginning.

3. Online Coaching Terms (App-Based Coaching, Including Legacy Package)

  • Packages vary in structure and price based on the program chosen.

  • Clients are expected to complete weekly check-ins and provide relevant feedback within the specified timeframes. Delayed check-ins may not be responded to.

  • If check-ins, communication, or required updates are missed, this may impact your results or level of support.

  • No results are guaranteed. You are expected to follow the plan, engage with your check-ins, and take responsibility for implementation.

4. Refund & Cancellation Policy (1:1 and Online Coaching)

  • You have 7 calendar days from your initial (first-ever) payment to request a refund.

  • If coaching has already begun, used sessions or delivered programming will be deducted from the refunded amount.

  • No refunds are given after the 7-day period, regardless of usage or participation.

  • If you choose to stop or cancel your package after 7 days, no refund will be provided.

5. The Parent Comeback Community Terms

By joining The Parent Comeback Community, you agree to the following terms:

Payments & Cancellations

  • This is a monthly subscription, billed automatically each month from the date you join.

  • To cancel, you must give at least 14 days’ notice before your next billing date. If notice is not given, the next month’s payment will still be charged and access will remain for that period.

  • Failed or missed payments may result in suspension of access until payment is resolved.

  • There is no minimum commitment, but the program is built to support longer-term progress, and it’s recommended you follow it for at least 6 months for best results.

Refund Policy

  • You are eligible for a full refund if you cancel within 7 days of your initial sign-up.

  • After this period, no refunds will be given for any reason, including non-use or lack of participation.

Results Disclaimer

  • This program provides expert coaching, structured training, and realistic nutrition guidance — but your results depend on your own effort and consistency.

  • No specific outcomes are guaranteed. Results vary based on individual effort and adherence to the plan.

1:1 Sessions (Optional Add-On)

  • As a member of the community, you have the option to book 1:1 coaching sessions for an additional cost.

  • These are designed to give you personalised support where needed.

  • Any session cancelled with less than 24 hours’ notice will be lost and not refunded.

  • Sessions cancelled on time can be moved to a different slot within the same billing period (based on availability), but will not be refunded.

Liability & Safety

  • All exercise and nutrition guidance is followed at your own risk.

  • You are responsible for ensuring you are physically fit and healthy enough to take part in physical activity.

  • It is your responsibility to consult with your GP or healthcare professional before beginning any new exercise or nutrition program, especially if you have any existing health conditions or injuries.

  • The Parent Comeback Community, its coach, and associated parties are not liable for any injuries, accidents, or damages that occur as a result of participation in this program.

Community Behaviour & Conduct

  • By joining, you agree to follow all community guidelines, including respectful communication, privacy, and creating a safe space for all members.

  • Harassment, bullying, unsolicited advice, or disrespectful behaviour will not be tolerated.

  • No sharing of member content, screenshots, or identifiable information to anyone outside the group is allowed.

  • The coach reserves the right to remove any member from the program or community without refund if they breach these terms or disrupt the experience for others.

6. Code of Conduct (All Services with Community Access)

  • You agree to participate in a respectful and supportive manner.

  • Harassment, discrimination, bullying, or disruptive behaviour will not be tolerated.

  • Sharing or distributing another member’s personal posts, progress, or identifiable content without their permission is strictly prohibited.

  • Breaching conduct rules may result in removal from the program without refund.

By purchasing or participating in any service, you confirm that you understand and agree to these Terms & Conditions.